Support - Wherefore art though
Saturday, April 26th, 2008This is the first time I have used a third party web host. I find a lot of the cpanel web interface clunky, and wish I could get at a shell.
I had a hell of a time connecting to the blogs mySQL database, I followed the instructions to a tee, researched all the FAQs, scoured the forums, and finally opened up a support ticket. What an absolute joke.
The only thing I learned, was not to follow their advice, and to use my own instincts and good judgement.
I’m not interested in “outing” the hosting provider just yet, based on a negative first experience. I’m equally not interested in promoting them, although the cost is absolutely bargain basement.
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